Privacy Policy

Last updated: 15th March 2026

Studio TSM (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website studio-tsm.com or purchase and use our digital products and services.

If you have any questions about this Privacy Policy, please contact us at:

Email: hi@studio-tsm.com
Website: studio-tsm.com

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Purchase a Squarespace website template

  • Fill out a contact form

  • Subscribe to a newsletter or mailing list

  • Request support or communicate with us by email

  • Provide an email address for Squarespace website transfer

This information may include:

  • Name

  • Email address

  • Squarespace account email address

  • Order or purchase information

  • Any additional information you choose to provide

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time and date of visits

  • Referring websites

2. How We Use Your Information

We may use the information we collect to:

  • Deliver digital products such as Squarespace website templates

  • Transfer a template website to your Squarespace account

  • Respond to enquiries and provide customer support

  • Send administrative emails relating to your purchase

  • Improve our website and services

  • Send newsletters, updates, or marketing communications if you opt in

You may unsubscribe from marketing emails at any time using the unsubscribe link in those emails.

3. Template Delivery and Platform Transfers

When you purchase a template from Studio TSM, we may require certain information to deliver the digital product or transfer the template to your account on the relevant platform.

Depending on the template purchased, this may include the email address associated with your account on a third-party platform (for example, a website builder, design platform, or similar service).

This information may be used to:

  • Deliver or transfer a template to your account on the relevant platform

  • Provide access to digital files or template resources

  • Communicate with you regarding your purchase

  • Provide customer support related to the template

  • Send optional newsletter updates or resources if you subscribe

Your email address will only be used by Studio TSM for communications related to your purchase, support requests, or marketing communications you have chosen to receive.

Once a template has been transferred or delivered, the platform on which it is used will operate according to that platform’s own terms and privacy policies.

4. Digital Products

Studio TSM sells digital templates and digital design products, which may be intended for use on third-party platforms such as website builders, design tools, or creative software.

Purchasing a template does not include:

  • A subscription

  • Domain name

  • Hosting service

  • Customisation

Customers are responsible for ensuring they have the appropriate account, subscription, domain, or software required to use the purchased template.

Due to the digital nature of the products, all purchases are final and non-refundable.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may be used to:

  • Remember user preferences

  • Analyse website performance

  • Improve website functionality

You may choose to disable cookies through your browser settings.

6. Analytics

We may use analytics tools to understand how visitors interact with the website. These tools may include services such as:

  • Google Analytics

  • Squarespace Analytics

These services may collect anonymised information about website usage, such as pages visited and time spent on the site.

7. Third-Party Services

We may use trusted third-party services to operate the website and deliver our services. These may include:

  • Website hosting (Squarespace)

  • Payment processors. When you make a purchase, payments may be processed through third-party payment providers such as credit card networks or online payment services (for example Visa, Mastercard, Stripe, PayPal, or similar providers). These services process payment information securely on our behalf. Studio TSM does not store full credit card or payment card details.

  • Email marketing platforms

  • Analytics services

These third parties only receive the information necessary to perform their services and are required to protect your data.

If you purchase through a third-party marketplace such as Etsy, your transaction may also be subject to that platform’s privacy policy.

8. How Your Information Is Stored

Your information may be stored through secure services used to operate the business, including:

  • Website platforms

  • Email providers

  • Payment platforms

  • Marketing tools

  • Customer support systems

While we take reasonable measures to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide digital products and services

  • Maintain records of purchases

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact:

hi@studio-tsm.com

11. International Customers

Studio TSM sells digital products worldwide. If you access the website or purchase products from outside the country in which the business operates, your information may be transferred to and processed in other countries where data protection laws may differ.

12. Children's Privacy

This website and its products are intended for individuals aged 16 and over. We do not knowingly collect personal information from children under 16.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

15. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Studio TSM
Email: hi@studio-tsm.com
Website: studio-tsm.com